TERMS & CONDITIONS
Gemma Farhall trading as UnFck Yourself
Last Updated: June 2026

1. Introduction

These Terms & Conditions (“Terms”) apply to all products, services, programmes, memberships, digital content, coaching services, workshops, events and website use provided by Gemma Farhall trading as UnFck Yourself (“we”, “us”, “our”).

By purchasing, accessing or using our website, programmes, memberships, digital products, communities or services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not purchase, access or use our services.

Our website: gemmafarhall.com

Contact email: [email protected]

2. Eligibility

You must be at least 18 years old to purchase or participate in our services.

By purchasing from us, you confirm that the information you provide is accurate and complete.

3. Products & Services Covered By These Terms

These Terms apply to, but are not limited to:

Online courses and digital programmes

Group coaching programmes

Memberships and subscriptions

Digital downloads, audios, videos, workshops and masterclasses

Live Zoom sessions and recorded content

One-to-one coaching services

Community spaces including Facebook groups, WhatsApp communities and similar platforms

Future retreats, live events and workshops

Website content and downloadable resources

4. Payments

Payment must be made in full before access is granted unless otherwise agreed.

We reserve the right to refuse, cancel or suspend access where payment has not been received.

Where payment plans are offered, you agree to complete all agreed payments.

Choosing not to continue participating in a programme, membership or service does not remove your responsibility to complete any outstanding payments.

Some payment plans may be administered by third-party providers including Klarna, Stripe or similar providers. Where third-party finance providers are used, their terms and conditions also apply.

We are not responsible for decisions, disputes, declined payments or agreements relating to third-party finance providers.

5. Digital Products, Courses & Programme Access

When you purchase digital content, online courses, programmes, memberships, workshops, audios, downloads or similar services, you receive a personal, non-transferable licence to access the content.

You must not:

share logins

copy, distribute or reproduce materials

upload content elsewhere

sell, gift or transfer access

record or distribute programme materials without permission

Access may be revoked without refund if content is shared or misused.

6. Refunds & Cancellation Policy

Digital Products & Online Content

Due to the nature of digital products, downloadable materials, online courses, memberships, audios, recordings, masterclasses and instant-access digital content, purchases are generally non-refundable.

Live Programmes & Group Coaching

Places purchased on live programmes, coaching programmes or group experiences are non-refundable once:

the programme has started; OR

materials, recordings, portals or resources have been accessed.

If you choose not to attend, complete or continue participating, refunds will not be provided.

Memberships

Membership subscriptions may be cancelled at any time before your next billing date.

Cancellation will stop future billing.

You will retain access until the end of your current paid period.

No partial refunds will be issued for unused time, missed calls, inactivity or failure to cancel before renewal.

One-to-One Coaching

Where one-to-one sessions are offered:

cancellations with less than 48 hours’ notice may be forfeited

missed sessions may be treated as used

rescheduling is offered at our discretion

Events & Retreats

Separate event or retreat cancellation policies may apply and will be provided at the time of booking.

7. UK Consumer Cooling-Off Rights & Digital Content Waiver

Under UK consumer law, consumers may normally have a 14-day cancellation period for online purchases.

However, by purchasing digital products, online courses, programmes, memberships, recordings, downloadable materials or services which begin immediately, you expressly request immediate access and acknowledge that:

you may lose your statutory 14-day cancellation right once digital content access begins or services commence.

By completing your purchase, you confirm your agreement to this.

8. Memberships & Subscription Billing

Where recurring subscriptions are used:

payments renew automatically unless cancelled

you are responsible for managing your subscription

failed payments may result in suspended access

we reserve the right to change membership pricing with reasonable notice

We may close, modify or restructure memberships at our discretion.

Reasonable notice will be provided where possible.

9. Recordings & Live Sessions

Live sessions, coaching calls, trainings, workshops or community calls may be recorded.

Recordings may be shared within the relevant programme, membership or service area.

By participating, you consent to this recording and distribution within the intended programme environment.

If preferred, participants may choose to:

keep camera off

use first name only

limit personal sharing

You are responsible for deciding what personal information you disclose during live sessions.